New Delhi: Millions of
mobile subscribers across the country are likely to get relief
from pesky commercial calls and messages with the regulations
preventing such communications coming into effect Tuesday.
To avail the service, the customers will have to get themselves
registered with the National Customer Preference Registry, earlier
known as "National Do Not Call Registry". The regulations include
fines ranging from Rs.25,000 to Rs.250,000 for the defaulting
According to reports, while the number of pesky calls has come
down lately, the messages still remained a menace. On an average,
as many as 47,454 complaints per month are being registered in
Communications Minister Kapil Sibal will Tuesday announce the
implementation of the regulations -- The Telecom Commercial
Communications Customer Preference Regulation -- thus laying down
strict penalties for violators.
Although over 130 million mobile subscribers had registered with
the National Do Not Call registry till Aug 25, consumers are still
pestered with unwanted commercial calls and messages.
The telecom watchdog had announced a set of new measures last year
to curb such unsolicited commercial communications which were to
be implemented from Jan 1, but it kept repeatedly postponing the
The department of telecom (DoT) has provided '140' number series
to be allocated to telemarketers for a fixed line network. Access
providers have to make relevant provisions in their network before
allocation of resources to telemarketers using '140' numbering
series from fixed line network.
Unlike the previous regulation that asked customers to register
their numbers in "Do Not Call" list, the new regulations allows
customers to choose from different categories like "Fully blocked"
or "Partially blocked".
TRAI has disconnected over 72,000 telephone connections of
registered telemarketers and over 118,000 of unregistered
telemarketing companies for breaching guidelines related to
commercial calls and messages up to May 2011.