[Pictures taken by Liu and displayed on ThePaper’s website showed an iPhone 8 plus split open along the side. (Image: Twitter)]
San Francisco: As fresh cases of iPhone 8 Plus popping open due to a swollen battery has been reported in state media in China, the world's biggest smartphone market where the US firm is seeking to revive faltering sales, Apple announces to probe the issue.
The incidents came to light as Apple investigates similar cases reported in Taiwan and Japan of batteries in its latest iPhone 8 Plus becoming bloated, causing the device's casing to open.
"We ar looking into reported incidents of swollen iPhone 8 batteries", Apple said as quoted in various media reports.
On its website on Thursday, China’s state-backed ThePaper.cn cited an iPhone buyer surnamed Liu as saying his newly purchased iPhone 8 Plus arrived cracked open on Oct. 5. There was no sign of scorching or an explosion.
Liu told ThePaper he bought the handset through online marketplace of JD.com Inc (JD.O). He said he did not charge the new device and returned it to the seller, accoring to Reuters.
Pictures taken by Liu and displayed on ThePaper’s website showed an iPhone 8 plus split open along the side featuring the sim card holding, with the phone’s internal parts visible.
届いたiPhone8plus、開けたら既に膨らんでた pic.twitter.com/eX3XprSzqv— まごころ (@Magokoro0511) September 24, 2017
Second Taiwan iPhone 8 buyer reports casing split open by swollen battery pic.twitter.com/lf6Tnp7wqc— Brightwire (@BrightwireInc) October 5, 2017
A day before CNET rounded up the handful of reports that have emerged — saying there are at least six different reports in at least five countries of the iPhone 8 splitting along its seams.
Apple rival Samsung had faced problems with batteries in its Galaxy Note 7 smartphones. In that instance some Note 7 batteries caught fire, and the problem was extensive enough that it led Samsung to recall all Note 7 handsets.