Right to Service becomes law in Kerala
With the Kerala assembly Wednesday passing the Right to Service
Bill, 2012, Chief Minister Oommen Chandy has kept his promise of
making available services to the people within a specified time.
Thirteen specified government services come under
Thiruvananthapuram: Chief Minister Oommen Chandy Thursday said his government has
stepped up efforts to implement within three months the Right to
Services law which seeks to ensure delivery of specified services
by authorities within a stipulated time.
"It was the assembly that passed the law last month and even
though we have six months time to implement it, we want to do it
in three months. We have appointed a cabinet sub-committee and
another one under the chief secretary," Chandy told reporters
after a cabinet meeting here.
The law guarantees delivery of specified services within a
stipulated time period and if this does not happen, a penalty will
be imposed on the official concerned.
Thirteen specified government services come under the ambit of the
These include issue of certificates of birth and death,
denomination of caste, income and domicile, electricity connection
to households and commercial shops, domestic water connections and
issue of ration cards.
The other services are receipts to complaints filed with the
police, issue of a copy of the First Information Report, police
intervention in grievous crimes, and time-bound verification of
passport and employment status, among others.
"In a month's time, the committee under the chief secretary will
have to submit their recommendations on the number of services
that have to be included and also the penalty to be fixed if there
is a delay in providing the services," said Chandy.
He also added that the cabinet sub-committee after it gets the
report from the chief secretary will hold talks with the
representatives of the service organisations who will be actually
doing the job of providing the service to the people.
"The appellate authorities who will function as the watch dogs
would be drawn either from the government officials or even from
the judiciary," added Chandy.
People can now avail these services at offices of concerned
government departments, local self-government institutions besides
public sector undertakings.