Ummid Assistant

Jamia Millia launches courses on China, Afghanistan

IGNOU launches value education programme for teachers

Welcome Guest! You are here: Home National

Krishna calls for fast-tracking passport delivery

Tuesday November 29, 2011 05:45:22 PM, IANS

Related Articles

India all set to make passport issuance smooth, fast-track

External Affairs Minister S.M. Krishna will Tuesday open a two-day conference of passport officers from all over the country that aims at streamlining the process to enable faster processing of travel documents.  

New Delhi: Amid unending complaints about delays in issuing passports, External Affairs Minister S.M. Krishna Tuesday urged officers to develop a "good working relationship" with police so as to issue passports promptly to citizens.

"I attach very high importance to prompt, efficient and courteous manner of delivery of passport services. Passport officers are the public face of the ministry of external affairs," Krishna told a conference of passport officers from all over the country.

Alluding to a large number of complaints about alleged harassment of people visiting passport offices by officials or agents, discourteous behaviour and difficulties in accessing information or officials, the minister said that "these problems should be addressed promptly".

Taking note of growing pendency in passport delivery services that arise largely due to pending police verifications, Krishna exhorted the officers to coordinate and have a "good working relationship" with police.

"I would also like that this pendency be eliminated, at least in those cases where police verifications have been received, by the end of the year," Krishna said.

Referring to the doubling of passport applications since 2000, Krishna told officers that their workload would grow in the coming years as the number of Indians travelling abroad was increasing by the day.

A record number of over 5.3 million passports were issued in 2010-11, in addition to rendering more than 600,000 passport-related services.

"The demand on the passport offices would continue to grow in the months and years to come. This offers not only new opportunities but also enormous challenges," he said.

Stressing greater accountability, Krishna called for a public grievance redressal mechanisms that have been put in place.

"Priority should be accorded to increase accountability within the system so that grievances/complaints are indeed attended to."

He suggested designating an 'Open Day' for addressing the complaints received from the public.

Krishna, in particular, emphasised faster and easier issuance of passports to Haj pilgrims.

"Next year as well, you should take measures for opening separate counters for the Haj pilgrims; holding special Passport Adalats; and liaisoning with police authorities to obtain police reports on priority basis."

Lauding the Passport Seva Project, an e-governance initiative, a success, he said 30 out of 77 such Kendras planned have become operational and hoped that the remaining would be functional by March next year.

Foreign Secretary Ranjan Mathai, too, stressed on fast-tracking of passport issuance and stressed on emerging challenges.

"The world is full of troubled spots. We may have problems in the future. So we need to build an interface to meet such needs. Passport officers should be equipped to handle such situations," he said.

Mathai also said that he has written to the finance ministry about complaints relating to poor quality of paper used in passports and assured that an action plan has been put in place to sort out the issue.

Chief Passport Officer Muktesh Pardeshi informed that India Security Press, which prints the documents, has agreed to send a delegation, if need be, to Canada and other countries to study the material used by them and the additional security features.





Bookmark and Share

Home | Top of the Page


Note: By posting your comments here you agree to the terms and conditions of

Comments powered by DISQUS







Top Stories

PM firm on FDI decision, says it is pro-people

Prime Minister Manmohan Singh Tuesday said the government's decision to allow foreign equity in retail was not taken in haste but after a careful thought to how it would benefit the common man in India.  

Consensus on retail FDI eludes all-party meet, parliament adjourned

Stop politicising FDI in retail, look for bigger benefits: CII


  Most Read

Its about corruption in Malegaon... Please ignore

This is the latest news from Malegaon. No, not about terrorist attacks and bomb blasts. Not even of communal riots. The headline which is hitting the local newspapers since last few days is this. The Anti Corruption  

Demonstrations, shutdown in Kerala for new dam

Demonstrations for demanding a nod from Tamil Nadu for a brand new dam to replace the leaking Mullaperiyar dam continued in Kerala as well as five districts observed a complete shutdown Tuesday. 

Kerala seeks new dam, protests erupt against Tamil Nadu


  News Pick

15 people injured in Rajasthan communal clash

At least 15 people were seriously injured in a communal clash in Rajasthan's Alwar district Monday, sparked off after some people issued an order to cut off the nose of a youth harassing a woman from their community, said 

AMU Executive Council presented 18 names for new Vice Chancellor

The Executive Council of the Aligarh Muslim University (AMU) held its much-awaited meeting today in New Delhi to discuss the profiles of the prospective candidates 

Long queues as Egyptians begin voting in first pos-Mubarak polls

Egyptians have started casting their ballots in the first parliamentary elections since former president Hosni Mubarak was toppled in a popular uprising earlier this year. Long queues were seen outside many 


Picture of the Day

The Prime Minister, Dr. Manmohan Singh and the Emeritus Senior Minister, Mr. Goh Chok Tong, unveiled the bust and the Marker of Pt. Jawaharlal Nehru, at Asian Civilizations Museum, in Singapore on November 20, 2011.

(Photo: M. Asokan )



RSS  |  Contact us


| Quick links



Subscribe to

Ummid Assistant






About us




Government Schemes










Contact us





    Disclaimer | Terms of Use | Advertise with us | Link Exchange is part of the Awaz Multimedia & Publications providing World News, News Analysis and Feature Articles on Education, Health. Politics, Technology, Sports, Entertainment, Industry etc. The articles or the views displayed on this website are for public information and in no way describe the editorial views. The users are entitled to use this site subject to the terms and conditions mentioned.

2010 Awaz Multimedia & Publications. All rights reserved.