Ummid Assistant

Applications open for Manmohan scholarship at Cambridge

Opportunities for Indian students in US

Welcome Guest! You are here: Home Regional

Delhi Police special women's helpline - 2,000 calls in 45 days

Sunday February 24, 2013 12:22:13 PM, Alok Singh, IANS

New Delhi: "Sir, some men are following me", "My husband thrashed me again, please save me" - these are some of the 2,000 calls that Delhi Police Special Commissioner Sudhir Yadav has dealt with since a special helpline was activated in the wake of the Dec 16, 2012, gangrape of a 23-yar-old physiotherapist.

Lieutenant Governor Tejendra Khanna appointed Yadav the nodal officer to deal with women-related complaints in the capital and his mobile number - 9818099012 - was activated Dec 25, 2012.

Being the first ever helpline under the direct monitoring of a senior police officer, it means quick results.

"The need for a senior officer monitoring complaints arose because though we already have two helplines - 1091 and 1096 - that together received close to 25,000 complaints last year, we found that the redressal mechanism was not adequate," a police officer told IANS, speaking on condition of anonymity.

This apart, a 181 helpline started by the Delhi government Dec 31, 2012, has received 40,000 calls since then, but most of them were trial calls to check whether the number was functional, an offical said.

"The frequency of the calls was very high in the first two weeks of January, but it has decreased now," Kulanand Joshi, additional Secretary to Chief Minister Sheila Dikshit and in-charge of the helpline, told IANS.

As for Yadav, his phone has not stopped ringing since it was activated.

While Yadav himself takes some of the calls, he has a designated team that monitors all calls.

All calls are also recorded so that if the joint commissioner of police (Traffic) needs to be brought into the loop, this can be immediately done. The need for this was felt because the Dec 16 gangrape took place in a moving bus. This apart, there have been instances of women being abducted or raped in cars.

Of the 2,000 calls received in the last 45 days, most related to being stalked, getting obscene calls or facing domestic violence - a sad reality proving that the city still has not learnt any lessons.

"I got at least 300 calls daily last month. Each call was attended properly and immediate necessary action was also taken," Yadav told IANS.

"We maintain a record of each and every call and ensure proper follow up," he added.

In addition, Yadav interacts with several women's NGOs on the last Friday of every month to take stock of the situation at the ground level.

"I have interacted with around 30 NGOs so far and the sessions were very informative. we got to know about our performance and whether our policies were working or not," said Yadav.

"We have discussed several steps to ensure more security for women. I have asked the NGOs to provide self-defence training to young girls like we did last year," he added.

Delhi Police had organized a self-defence training camp in Oct, 2012, in west Delhi's Nanakpura area which was attended by around 100 young working women from the lower income groups.

The women were taught judo, karate, kendo, sumo, aikido, shorinji, kempo and naginata by a visiting Japanese martial arts delegation.

"We were pleased with the results of the workshop and so were the participants. More of such camps would surely be organized soon," Yadav said.

Yadav further said that he has also requested the NGOs to provide women volunteers who can help in managing women helplines in police stations across the city.

(Alok Singh can be contacted at




Home | Top of the Page


Note: By posting your comments here you agree to the terms and conditions of

Comments powered by DISQUS


More Headlines

Huge turnout in peaceful Nagaland, Meghalaya polls

Time to revive Kashmir's traditional storytellers

We need action to empower Muslims, not promises: Arshad Madani

Voters out in large numbers in Nagaland

NSUI asks PM to grant students bus fare concession

Teachers clash with police in Odisha, 40 hurt

Mirza Wasey injured for second time in terror attack

Court orders pension for Hyderabad freedom fighter

First ear, then eye: The cost of joining strike in West Bengal

Hyderabad blasts: Police get vital clues

Premji transfers 12 percent Wipro shares to his trust

Suryanelli case victim files new complaint against Kurien

Cybrabad blasts - Kai Po Che Its Afzal !


Top Stories

Amnesty wants thorough, impartial probe of Hyderabad bombing

Says shoddy investigations and unlawful police practices violate fair trial rights of suspects

Amnesty International Saturday said Indian authorities must conduct a thorough and impartial investigation into the Hyderabad twin bombings but "protect minority communities   

Cybrabad blasts - Kai Po Che Its Afzal !

Hyderbad terror attack shattered young dreams

Hyderabad blasts: Police get vital clues


  Most Read

We need action to empower Muslims, not promises: Arshad Madani

Top Muslims leaders and clerics Saturday warned secular parties not to use the Muslim community as their "vote bank" only but sincerely work for their socio-economic uplift   

Six cops, villager killed in Bihar landmine blast

Seven people, including six police officials, were killed Friday when Maoist guerrillas triggered a landmine blast in Bihar's Gaya district, police said. The incident took place around noon in Gaya district's Uchla village near Sherghati, about 100 km from here, when Maoists blew up a patrolling  


  News Pick

Maulana Azad Urdu varsity for exchange with Saudi universities

Maulana Azad National Urdu University (MANUU) Vice-Chancellor Mohammad Miyan Wednesday proposed academic exchange programme between his varsity and universities 

Bengal government asked for ways to ban online 'rape-games'

The West Bengal Human Rights Commission (WBHRC) has sought a report from the state government suggesting ways to block on the internet "rape-games" - the Japanese video games which challenge a player to rape women. "The commission has expressed serious concerns over the 

First ear, then eye: The cost of joining strike in West Bengal

A brick kiln worker was seriously injured and his eye severely damaged after he was attacked allegedly by Trinamool Congress supporters for 

Ear chopped off for skipping office during strike

Premji transfers 12 percent Wipro shares to his trust

Wipro chairman Azim Premji Friday transferred 12 percent (295.5 million) of the IT bellwether's shares, valued at Rs.12,300 crore (Rs.123 billion/$2.3 billion), to an endowment trust headed   


Picture of the Day

Mughal Garden: While there are 120 varieties of roses across the 15-acre Mughal Gardens, this time around the main attraction are the 2,500 dahlias that will certainly grab eyeballs.


Recommend the story to your friends



RSS  |  Contact us


| Quick links



Subscribe to

Ummid Assistant



Science & Technology



About us




Government Schemes










Contact us


The Funny Side

Education & Career Disclaimer | Terms of Use | Advertise with us | Link Exchange is part of the Awaz Multimedia & Publications providing World News, News Analysis and Feature Articles on Education, Health. Politics, Technology, Sports, Entertainment, Industry etc. The articles or the views displayed on this website are for public information and in no way describe the editorial views. The users are entitled to use this site subject to the terms and conditions mentioned.

2012 Awaz Multimedia & Publications. All rights reserved.